How does ER Lawn Care’s billing work?

After we perform the service, you will receive an invoice via your customer portal.

How can I schedule notifications?

Our client portal makes it easy to schedule notifications for upcoming service visits. Navigate to your dashboard to see past services information as well as any scheduled services.

What are ER Lawn Care’s billing terms?

ER Lawn Care requires payment in full upon sign-up for services less than $2,000. With our receipt of this payment, we begin your contract, schedule your services, and secure the materials necessary for completing the work.

What should I do to prepare my lawn before ER Lawn Care mows?

Preparing your lawn for our mowing services shouldn't take a lot of time or effort. We ask that you remove any toys, hoses, or other objects from the lawn that might interfere with mowing. Please remember to unlock any necessary gates to access your lawn as well. You should also be sure to refrain from watering the day we are scheduled to mow. At the same time, we know that life can happen. That's why we carefully inspect all our properties before we even pull our mowers off the trailer. We may move/mow around any objects from your lawn at our discretion. ER Lawn Care is not responsible for any damage done to objects remaining on the lawn prior to mowing services.

2022-10-12T04:03:30+00:00October 6, 2022|, |Comments Off on What should I do to prepare my lawn before ER Lawn Care mows?

Does ER Lawn Care bag/remove grass clippings?

ER Lawn Care does not currently provide grass/clippings removal as part of our contracted services agreement. However, we do provide removal upon request at a starting rate of $120 per instance. Inquire with one of our staff members if you would like to include this service, as larger properties will require an additional fee. To address the clippings created by mowing, our equipment features specific mulching blades. These blades cut the clipped grass into the smallest of pieces that are then reintroduced to the soil to help naturally fertilize. This cuts down on the number of clippings resulting from a mowing service.

2022-10-12T04:01:30+00:00October 6, 2022|, |Comments Off on Does ER Lawn Care bag/remove grass clippings?

How often does ER Lawn Care recommend I water my grass?

Depending on the location and the state of your grass, the answer to this question will vary from one customer to the next. If you're not sure how often you should water your grass, speak with one of our representatives to talk about your lawn's specific condition or check out our blog post on the matter.

2022-10-12T03:51:05+00:00October 6, 2022|, |Comments Off on How often does ER Lawn Care recommend I water my grass?

What mowing equipment does ER Lawn Care use?

ER Lawn Care prefers Encore mowing machines. These machines are the best for leaving those tell-tale stripes in your grass that define a well-manicured lawn, such as those you would see at the Royals Stadium. The size and weight of these mowers are also appropriate for performing lawn maintenance without permanently weighing down the grass or damaging existing irrigation systems. Depending on the property and the customer's request, we can successfully mow checkerboard patterns and diamonds into the grass while still completing proper lawn care. In fact, alternating patterns can help to prevent damage to the turf below.

2022-10-12T03:53:53+00:00October 6, 2022|, |Comments Off on What mowing equipment does ER Lawn Care use?

What is the ideal length of cut grass?

At ER Lawn Care, we set our mower decks to a height of 3.5 to 4 inches, depending on the season. For example, we use a deck height of 3.5 inches from April to May and the middle of October through the end of November. In June and the remaining summer months, we increase that deck height to 4 inches. A mower deck height that's too short can scalp the turf beneath the grass and cause lasting damage. Cutting more than one-third of the grass at a time can stress the grass out tremendously. At the same time, grass that's too tall is susceptible to both disease and further weed growth. As such, we've found that 3.5 to 4 inches is an ideal cutting height for all-season care.

2022-10-12T03:52:13+00:00October 6, 2022|, |Comments Off on What is the ideal length of cut grass?

What time can I expect mowing to begin?

Typically, local laws require us to refrain from mowing before 7:00 a.m. due to noise ordinances. Our mowing schedule begins at or shortly before 7:30 a.m. on most days.

2022-10-12T04:02:08+00:00October 6, 2022|, |Comments Off on What time can I expect mowing to begin?
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